Guidance
When off-the-shelf software starts costing more than it saves
Packaged software is often the right first step. The cost appears later, when people spend their time working around the product instead of doing the job.
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Insights
Practical thinking on software, digital services, integrations, modernisation and the operational problems behind them.
Modernisation
Modernising software without stopping the business
An older system can still be the one the organisation depends on. The useful question is not “should we start again?”, but “what would be unsafe to leave as it is?”
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Integrations
Integrations that reduce admin without creating another system
Connecting two tools is only useful if it removes repeated work and leaves a clear trail when something does not match.
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